Do you have any information on how the Stream works?

Yes, please check out our support portal for all the common questions and answers about your account, payment and subscriptions and the content here:  https://support.tourgigs.com/en

How do I watch the stream?

Just click on the same button you did when you created your account and made your purchase. Then, just log in with the email and password you set up during registration.  If you purchased your pass via the Facebook, Google, or Twitter login buttons, make sure to use them now as well.  

Is this a recurring charge?

No, this is a one-time purchase only. Some banks incorrectly report it as a recurring charge. 

Can I buy tickets for a friend?

Yes, through a special ordering process via PayPal.  Please request these tickets through this email accounting@tourgigs.com

When does the show start? 

Check our show pages for the start time of each show. For those joining us who are located in different time zones, feel free to use the time zone converter below to ensure you log in at the correct time! http://www.thetimezoneconverter.com

How long is VOD period?

Check our show pages for the length of the Video On Demand period of each show. VOD’s are typically available 1-2 hours after the LIVE show ends